SHIPPING POLICY
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Working days: Monday to Friday - no shipping on weekends and on UK bank holidays.
• All orders are dispatched with Royal Mail.
• Orders should be made by 11 am for same day dispatch.
• Any order received after 11 am will be dispatched the next working day.
If you place your order after 11:00 am on Friday, we will ship it on the following Monday (you will then receive your parcel on the Tuesday)
SHIPPING FEES
• Free delivery over £50 order
• Standard Uk Delivery (Tracked 48) (3-10 working days) £3.99
• Next Working Day Delivery (Order before 11:00 am) £7.99*
• International Delivery (5-12 working days depends on location) From £12
* due to the upcoming strikes we are unable to provide you a fast tracking service.
We reserve the right to refuse international orders.
Approved international orders may be subject to customs and import duties upon reaching its country of destination. The buyer will be responsible for paying all customs and import duties and the buyer acknowledges that failure to pay may result in an order being held at customs.
We will not be liable for any costs in having an order released from customs, Zibi London will not be reimbursing the customer for any customs or duties it may pay.